Privacy Policy
How Calybrelab handles information when you shop or contact us.
Who we are
Calybrelab operates calybrelab.shop. Address: 1 Rue De L’Etang, 39100 Sampans, France. Privacy enquiries: [email protected].
Information you provide
Depending on the services you use, we may receive your name, contact details, shipping and billing addresses, order information, selected products and variants, and information included in customer support requests. Payment information is handled as required by the payment services used for your transaction. Please do not include card details in customer support messages.
How information is used
We use relevant information to provide requested services, process payments, fulfill orders, arrange delivery, administer returns and refunds, respond to enquiries, maintain the website and meet applicable legal obligations. Where applicable, processing relies on performance of a contract, legal obligations, legitimate interests or consent.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by law or to establish, exercise or defend legal claims.
Browser storage
The website stores your product and variant selections and quantities in local browser storage so your cart can remain available after refresh. Card fields are not included in cart storage. See our Cookie Policy for details.
Retention and international processing
Information is retained as needed for its purpose and applicable legal obligations. Service providers may process information in countries other than your own. Where required, applicable transfer safeguards must be used.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, portability or restriction of your personal information, or object to certain processing. Where processing is based on consent, you may withdraw it. Contact [email protected] to make a request. You may also contact the relevant data protection authority.
Updates and contact
We may update this policy to reflect changes in our services or legal requirements. The version published here applies to use of this website. Contact us with questions about this policy.